Refund and Returns Policy

1. Eligibility for Returns

We want you to be satisfied with your purchase. You may request a return under the following conditions:

  • The return request is made within 7–14 days of receiving the product.
  • The item is unused, undamaged, and in its original packaging.
  • Proof of purchase (order number or invoice) is provided.

2. Non‑Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or improper handling
  • Items without original packaging or accessories
  • Products marked as final sale or non‑returnable

3. Return Process

  1. Contact our support team through the Website with your order details.
  2. Once approved, you will receive return instructions.
  3. After inspection, eligible refunds or exchanges will be processed.

4. Refunds

  • Approved refunds will be issued to the original payment method.
  • Shipping fees are non‑refundable unless the return is due to our error.
  • Refund processing time may take 7–14 business days.