Need help? Contact Us.
Refund and Returns Policy
1. Eligibility for Returns
We want you to be satisfied with your purchase. You may request a return under the following conditions:
- The return request is made within 7–14 days of receiving the product.
- The item is unused, undamaged, and in its original packaging.
- Proof of purchase (order number or invoice) is provided.
2. Non‑Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse or improper handling
- Items without original packaging or accessories
- Products marked as final sale or non‑returnable
3. Return Process
- Contact our support team through the Website with your order details.
- Once approved, you will receive return instructions.
- After inspection, eligible refunds or exchanges will be processed.
4. Refunds
- Approved refunds will be issued to the original payment method.
- Shipping fees are non‑refundable unless the return is due to our error.
- Refund processing time may take 7–14 business days.
